Free Business Advice Service
Available 24 hours a day, 7 days a week
The services below are only avalable for products purchased from NIG.
Business Emergency Assistance Helpline: 0845 300 6168
Please ensure your policy number is available when telephoning as this will be requested - this appears on your schedule.
This free helpline service is provided, which you may use whilst your policy is in force, to discuss business problems in the under noted.
Assistance in the event of an emergency affecting your business, such as:
- Burst pipes or blocked drains causing flooding
- Complete failure of the gas or electricity supply
- Serious damage to the roof
- Escape of water or oil from the central heating system
In the event of emergency assistance being required a reputable contractor will be contacted, but you must pay any call-out or repair charges. One telephone call will bring assistance usually within 2 hours.
As the helpline is available 24 hours a day and seven days a week you may call at any time.
Please ensure your policy number is available when telephoning as this will be requested – this appears on your Schedule.